Nespresso New York
Coffee and cream fold into one another across the interactive video wall at Nespresso's New York flagship. As visitors approach, their movement steers the fluid image. Refractiv developed the generative artwork and interactive system, from visual direction to on-site calibration.
Project details
- Year
- 2025
- Location
- New York, USA
- End client
- Nespresso USA
- Commissioner
- Commersive Solutions
- Setting
- Nespresso flagship store, Flatiron
- Format
- Generative video wall
- Interaction
- Visitor movement and proximity
- Collaborators
- Commersive Solutions, Stingray and Bartolini/Lanzi Architects
- Refractiv role
- Creative direction, generative visual design, interactive-system design, software development, sensor and hardware specification, implementation and calibration.
A continuous image
for the flagship
The video wall connects the store's retail and experience zones. Its imagery needed to remain calm and recognisable through long opening hours, with enough variation for people who linger or return.
The initial brief called for pre-rendered content whose speed and movement would change with visitor proximity. Refractiv demonstrated a generative approach within the same visual brief. That approach became the basis of the installation: a fluid simulation that creates the image continuously, with coffee and cream as its visual material.

Movement becomes
part of the image
As people draw closer, their presence has more influence on the fluid nearby. Ripples and trails appear, then merge back into the fluid. Someone passing through the store affects the image simply by moving beside it.
Refractiv shaped the palette, fluid motion and limits of that influence. The artwork can continue evolving on its own while responding to activity in the space.

An interactive video wall for a retail flagship
A discreet sensing system combines computer vision and LiDAR to translate visitor movement and proximity into forces within the fluid image. Refractiv developed the software and specified the sensors and hardware. On-site implementation and calibration aligned the sensing and visuals with the installed wall and the retail store's circulation.
Credits
Refractiv
Creative direction, generative visual design, interactive-system design, software development, sensor and hardware specification, implementation and calibration.
Commersive Solutions
Commissioning, project lead and AV integration.
Stingray
Initial concept and pitch.
Bartolini/Lanzi Architects
Architecture and interior design.
Photography courtesy of Nespresso USA.

Related capabilities
Generative Visual Systems ↗Sensing and Spatial Response ↗Immersive Environments ↗Further reading
Choosing generative content for Nespresso New York
How the choice of a generative artwork shaped the visuals, sensing and operation of the installation.
Read the article ↗Contact
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